FAQ
Click a question to open the answer.
Installing
Windows says "Windows protected your PC" when I install
The installer is no longer code-signed, so Windows does not know the publisher. Click More info, then Run anyway. Only the first install shows this. Updates install as usual. See Install Nag.
The Setup window is stuck and its buttons do nothing
This was a bug in Nag 0.2.23 to 0.2.26. It could happen on a new install, or after Nag’s settings files were lost or damaged. Version 0.2.27 fixes it. Update Nag and it repairs itself.
"Your resolution has changed!" keeps appearing
Since 0.2.27 the message closes by itself when your screens are back to normal, for example after your monitors turn off overnight. It no longer shows on a new profile. If your screens really did change, see Arrange your overlays.
Triggers and timers
My trigger does not fire
Check these, in order:
- Is logging on? Type
/log onin EverQuest. - Is the trigger turned on? A check mark shows in the Triggers list. Turning a folder off turns off every trigger inside it, so look for a crossed box.
- Is the right character picked, and does the trigger’s Character Classes tab include your class?
- Does the phrase match? Paste a line into Simulate Log to test. New phrases ignore capital letters. The small i button next to the phrase is lit when that is on. If a phrase was imported, check that i is lit.
- Is Cooldown on? It blocks repeats for the time you set.
- Did you pick Trigger on phrase on each action?
See Get your first alert and the Documentation.
My emote triggers stopped working on live servers
In October 2026, EverQuest changed how emotes look in the log on live servers. Nag 0.2.27 fixes the built-in Clear All and Death Recap triggers for you. They keep working on servers such as Project 1999 and TAKP too.
If you wrote your own trigger that reacts to an emote, it may need a small change. The Documentation shows the exact fix.
My DoT or buff timer does not end when the mob dies
Live servers now word the death message differently. Nag 0.2.27 understands both wordings. New timers are right from the start. Older ones are fixed for you, unless you changed their End Early phrases yourself. If you did, see the Documentation for the fix.
My timer has the wrong length
Before 0.2.27, Nag sometimes misread times written in words. “10 minutes” became a 10-second timer, for example. Nag now reads times like “5m”, “10 min”, “1h30m” and “1:30” correctly. Update Nag.
The Allakhazam option is gone
It was removed in 0.2.27 because Allakhazam does not allow automated access. Use Auto Generation, then EQ Spell Resources. For an old timer, see Re-import a timer from EQ Spell Resources.
Characters and sounds
Nag does nothing at all
Nag reads the log file EverQuest writes. Turn logging on with /log on in the game, once for each character. Then check that the character is in the Characters tab. See Add your character.
My Heroes' Journey character is not found
Detection of The Heroes’ Journey characters was fixed in 0.2.27. In New Character, a character from that service shows THJ as its Service.
Which sound files can I use?
.mp3, .ogg, .m4a, .opus, .webm and .aac. The extra formats arrived in 0.2.27.
Your data
Where does Nag keep my settings and triggers?
In a folder called electron-angular-eq-parse inside your Windows AppData\Roaming folder. Type %APPDATA% in the Windows File Explorer address bar and press Enter to get there. Close Nag before you copy anything. Do not edit these files by hand.